Windows: C: > Program Files > Common Files > Native Instruments > Service Centerģ. MacOS: Macintosh HD > Library > Application Support > Native Instruments > Service Center Open the following location on your computer: If you have checked all the above and you are still missing a product, please follow these steps to reset the Native Access XML file:ġ. Please note that Kontakt 6 is only called Kontakt in Native Access: You can find the refresh button in the upper right: Native Access needs to be manually refreshed after registering a new product. Guitar Rig 7 requires macOS 11 or Windows 10 and higher.Traktor Pro 2 cannot be installed on macOS 10.15 or above.Traktor Pro 3 requires macOS 11 or Windows 10 and higher.Please check your products compatibility here: Products that are not compatible with your operating system will not be displayed in Native Access. When logging into Native Access, please make sure that you use the exact same email address that you used to activate your product. The same applies to registered NI software bundles like Komplete 14: Native Access will only show the included products, but not the name of the software bundle. You can find them in your NI account's section My Products and Serials. Registered NI hardware products will not appear in Native Access.
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